Shipping policy

 

At AapkiSakhi Diamonds, we are committed to delivering your jewellery with utmost care, security, and within the promised timeline. Below are the details of our shipping process:

1. Order Processing
   All orders are processed within 8-10 business days after successful payment confirmation.
   
   Custom or personalized jewellery may require additional time and will be specified at the time of order.
   
   Orders are not shipped on Sundays or public holidays.
   
   
2. Shipping Methods & Delivery Time
   
   We offer secure and insured shipping across India and select international locations.
   
   Standard Shipping (India) – Free, delivered in 4–7 business days
   
   Express Shipping (India) – Nominal charges, delivered in 1–3 business days
   
   International Shipping – Charges based on destination, delivered in 7–15 business days
   
   Note: Delivery timelines may vary for made-to-order or customized pieces.
   
   
3. Packaging & Security
   
   All our jewellery is securely packed in tamper-proof packaging.
   
   Each shipment is fully insured until it reaches you.
   
   Please do not accept the package if it appears tampered with or damaged.
   
   
4. Tracking Information
   
   Once your order is shipped, you will receive an email and/or WhatsApp message with the tracking details.
   
   
5. International Shipping & Customs
   
   For international orders, customs duties, taxes, and charges (if any) are to be borne by the customer.
   
   We are not responsible for delays caused by customs procedures.
   
   
6. Address Accuracy
   
   Please ensure that your shipping address, contact number, and pin code are accurate and complete. We are not liable for delays or non-delivery due to incorrect or incomplete information.
   
   
7. Need Help?
   
   For any shipping-related queries, please contact our support team at:
   
   📧 contact@aapkisakhi.com
   📞 +917205763551
   We’re happy to assist you!